From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

The U.S. Embassy in Korea launched a dedicated support desk to assist Korean companies investing in the United States, Friday, a move that follows the detention of more than 300 Korean workers at a ...

I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...

Americans’ views of President Donald Trump’s job performance remain negative amid a flurry of activity from his administration on tariffs, immigration and public health, according to the latest NBC ...

The new Support Desk and its accompanying hotline are now receiving requests from journalists seeking legal advice, assistance or referral to legal aid services in their respective regions. This ...

A swanky standing desk or ergonomic chair are all good and well, but even the most diligent worker clocks in from the couch from time to time: That’s where a lap desk comes in. A good one is a marked ...

AT&T is consolidating 22 internal help-desk centers into six US locations, according to sources. The move comes after a memo from CEO John Stankey and an employee survey revealed falling engagement.

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Bring your gaming dreams to Minecraft! 🎮💻 In this tutorial, I’ll show you how to build a custom gaming setup with a desk, monitor, keyboard, RGB lighting, and more. Perfect for bedrooms, streamer ...

Bring your gamer dreams into the blocky world of Minecraft! In this creative tutorial, you’ll learn how to build a realistic gaming setup — complete with a desk, monitor, keyboard, PC tower, LED ...