Chatbot technology is changing. Here is how businesses can use the tool to create a better customer experience on their ...

Discover the leading workflow automation tools for enterprises in 2026, empowering businesses to enhance efficiency, streamline operations, and embrace digital transformation with AI-enabled solutions ...

Think your customer relationship management (CRM) tool is doing it all? You might be able to get even more out of it than you ...

AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first ...

Xtremepush has announced the acquisition of US-based loyalty platform Scrimmage to empower customers with a market-first, unified platform featuring a native, real-time loyalty engine to complement ...

CRM systems should indeed contain the basics, he said: including a client's name, contact information, the opportunities they’re looking for, as well as their financial data and recent activity and ...

1 Academic Area of Basic Sciences and Modeling, Faculty of Natural Sciences and Engineering, Universidad de Bogotá Jorge Tadeo Lozano, Bogotá D.C., Colombia 2 Secretaría de Educación de Bogotá – Los ...

Relationships are the heartbeat of professional services. Building trust happens in small, meaningful moments: a thoughtful follow-up email or remembering a client’s milestone. Million-dollar deals ...

DC Studios and Warner Bros. Pictures Animation are gearing up for the release of Dynamic Duo, an animated film that will be the first feature from the studio Swaybox. The movie is being produced by ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Abstract: This study explores the integration of Dynamic Customer Relationship Management (CRM) and Power Automate within the framework of the Industrial Internet of Things (IIoT) and Data Analytics.

Researchers at the University of Electro-Communications in Japan have shown that agents built on large language models (LLMs) can develop distinct personalities when they interact freely in a virtual ...