Profitability also emerges through operational excellence. Faster hiring cycles fill revenue-producing roles sooner.

UK: Govia Thameslink Railway is upgrading three stations to demonstrate its Model Stations concept for making facilities ...

The League Global extends its performance-driven training and leadership framework nationwide to support long-term ...

This press release provides a fact-based overview of Beymark Inc., outlining its business model, workplace structure, ...

The promotions of Jamoree Murphy and Isaiah Zukasky to Assistant Management roles reflect Accelerated Management’s strategic focus on recognizing and advancing high-potential talent. Both individuals ...

Plug-In Freight Ops™ launches Partner Network enabling freight pros to resell freight tech w/ instant quotes, white-label portals, training & marketing support. Freight pros must quote and book faster ...

Patrice Gaucher, Regional Director for Asia at the insurance company Ageas, is roleplaying a difficult sales conversation at his office in Hong Kong. Gaucher makes a phone call asking for the prospect ...

It’s no secret that customer service matters to today’s customers. But exactly how much it matters really can’t be overstated. Fact: 80% of buyers today agree that the experience a company offers is ...

Customer service can make or break a company’s reputation. When a bank employee’s refusal to provide basic service backfired, a simple Yelp review triggered a chain of events no one saw coming. You’ll ...

Jan 31 (Reuters) - A proposed class action accusing Microsoft's (MSFT.O), opens new tab LinkedIn of violating the privacy of millions of Premium customers by disclosing their private messages to train ...

Vikrama Simhapuri University (VSU) in collaboration with Andhra Pradesh State Skill Development Corporation (APSSDC), is set to launch a training course titled ‘Customer Care Executive - Domestic ...