You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Fastweb and Vodafone revolutionize customer service using AI agents, Super TOBi and Super Agent, leveraging LangGraph and LangSmith to improve customer interactions and call center operations. Fastweb ...

This is a story about a man who wanted to get an oil change at his Subaru dealership. Really, though, it’s a story about what happens when companies think that AI is a better way to interact with ...

I spent the last week talking to three different religious chatbots about my struggles and questions — Bible Chat, Christian AI and Text With Jesus. There has been ample news coverage of the concerns ...

An optional new feature will make the bot’s analysis more useful for players who keep a record of previous answers. By Tom Giratikanon Since its creation, Wordle Bot has analyzed hundreds of millions ...

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T-Mobile's Text to 911 service is now available. The option is available free of charge to anyone with a compatible smartphone. T-Mobile, Verizon, and AT&T customers can sign up for it. Imagine you ...