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When DoorDash selected NetSuite as its corporate financial control center, it sought a scalable platform that could connect ...

It’s not about making machines smarter; it’s about making human interactions more meaningful,” said Shankar Raj, an ...

Enterprise AI adoption surged in 2025, but scaling still lags. Explore 7 key enterprise AI adoption trends shaping 2026.

New white-label platform analyzes 100% of customer conversations and delivers tasks, alerts, coaching, and executive ...

AI automation has already shown its value for standardized, high-volume processes. Now, genAI and agentic AI can deliver humanlike service in less standardized interactions.

AI has become a defining force in our society, impacting our daily lives, transforming industries from healthcare and finance ...

It’s 2026, and it’s time to level up your practice. Thanks to online software and artificial intelligence, there have never ...

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...

Explore why approaching Customer Experience (CX) as a technology project leads to failure, and discover the importance of a ...

For years, the potential of Artificial Intelligence (AI) was limited by a single interface, the chat box. Between 2023 and ...