Data teams, application owners, and IT all want agentic AI. Figuring out who funds it is complex - and the organizational reality doesn't match vendor architecture slides.

Think your customer relationship management (CRM) tool is doing it all? You might be able to get even more out of it than you ...

AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first ...

Workbooks CRM is an impressive all-in-one solution that combines robust functionality with ease of use and affordability. Its ...

QuoteIQ, a CRM platform built for mobile and field service businesses, has announced the launch of Route Density, a new ...

Systems still don't talk to each other as well as they should in 2026, so advisors are finding their own solutions.

Syntes AI announced a native integration with OpenAI that enables enterprises to deploy trusted AI agents grounded in live business data. By combining OpenAI models with Syntes AI's execution and ...

Ultimate Motorsport, a high-volume independent dealership, was facing a challenge familiar to many growing stores: rising lead volume, limited staff capacity, and no scalable way to maintain ...

As AI becomes embedded across CRM workflows, the challenge in 2026 shifts from adoption to execution, forcing organizations ...

Apollo.io reports that sales reps waste time on manual dialing; effective dialer software improves productivity and ...