AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first ...

As AI becomes embedded across CRM workflows, the challenge in 2026 shifts from adoption to execution, forcing organizations ...

Enterprises face key challenges in harnessing unstructured data so they can make the most of their investments in AI, but several vendors are addressing these challenges.

Apollo.io reports that sales reps waste time on manual dialing; effective dialer software improves productivity and ...

Systems still don't talk to each other as well as they should in 2026, so advisors are finding their own solutions.

Data teams, application owners, and IT all want agentic AI. Figuring out who funds it is complex - and the organizational reality doesn't match vendor architecture slides.

Enterprises want more value from their data, but research from Salesforce shows how silos, gaps in strategy and low data ...

Leading teams in 2025 didn't chase quick wins; they invested in human-centric design, clean data, and iterative innovation to deliver measurable outcomes.

Syntes AI announced a native integration with OpenAI that enables enterprises to deploy trusted AI agents grounded in live business data. By combining OpenAI models with Syntes AI's execution and ...

Overview Leading voice AI frameworks power realistic, fast, and scalable conversational agents across enterprise, consumer, ...