AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first ...

Systems still don't talk to each other as well as they should in 2026, so advisors are finding their own solutions.

Enterprises want more value from their data, but research from Salesforce shows how silos, gaps in strategy and low data ...

Overview Leading voice AI frameworks power realistic, fast, and scalable conversational agents across enterprise, consumer, ...

AI isn’t failing because it’s immature. It’s failing because companies overestimate readiness, expect magic ROI, ignore data ...

The initial promise of LLMs as a total fix for enterprise automation has stalled. We have solved for reasoning at scale, but turning that reasoning into real-world results is a different story. We ...

Workbooks CRM is an impressive all-in-one solution that combines robust functionality with ease of use and affordability. Its ...

Shorter B2B buying cycles are putting pressure on sales teams to respond quickly, revealing the growing gap between modern ...

QuoteIQ, a CRM platform built for mobile and field service businesses, has announced the launch of Route Density, a new ...

Overcoming early pilot fatigue with agentic AI requires measurable productivity benchmarks, data readiness, and ...