Smart whiteboard manufacturer Vibe is expanding further into hybrid work hardware with the Vibe Bot, a physical AI device ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer service experiences Survey of more than 600 U.S. consumers shows frustration ...

A council says it has reached a “tipping point” whereby more people are accessing its services online rather than in-person or over the phone. Redcar and Cleveland Council has been pursuing a digital ...

Experts are sounding the alarm over YouTube’s deepfake detection tool — a new safety feature that could allow Google to train its own AI bots with creators’ faces, according to a report. The tool ...

Microsoft says the attack, sourced from more than 500,000 compromised IPs, exposes deep weaknesses in home IoT and raises questions about enterprise DDoS readiness. Azure has blocked its largest DDoS ...

YouTube TV subscribers no longer need another streaming service -- or to visit a sports bar -- to watch the NFL or college football. CNET editor Gael Fashingbauer Cooper, a journalist and pop-culture ...

After a carriage dispute that lasted more than two weeks, YouTube TV and the Walt Disney Company have come to an agreement. The companies announced a multiyear distribution deal on Friday that will ...

It’s Day 7 of the blackout of ESPN, ABC and other Disney networks on YouTube TV — and the patience of the internet TV service’s subscribers is wearing thin. Disney’s nets went dark on YouTube TV ...

Many YouTube TV subscribers are switching to DirecTV Stream after losing over 20 Disney-owned channels. Redditors note that DirecTV Stream offers a larger channel library than YouTube TV, albeit at a ...

The ongoing feud between YouTube TV and Disney has left millions of subscribers scrambling. As of Friday, Oct. 31, Disney-owned channels, including ABC, ESPN, Disney Channel, FX, National Geographic ...

Football fans looking to watch Monday night's game between the Dallas Cowboys and Arizona Cardinals will have to tune in somewhere other than YouTube TV amid the platform's ongoing dispute with Disney ...