You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...
While Tesla struggles shake off allegations of remote operation for its robots, CATL is putting its new “Moz” humanoid robots to work — the company says it’s got the world’s first large-scale ...
Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer service experiences Survey of more than 600 U.S. consumers shows frustration ...
Struggling in that PS5 game? Don't worry, a ghost player who can look like Yoda trained on YouTube, Twitch and social media ...
A council says it has reached a “tipping point” whereby more people are accessing its services online rather than in-person or over the phone. Redcar and Cleveland Council has been pursuing a digital ...
There's more to watch than ever before, but perhaps you still find yourself idly flicking through the “What's New” carousel on Netflix and not seeing anything that really grabs you … so then you do ...
Morning Overview on MSN
ChatGPT for beginners: how to get started with the AI chatbot
Artificial intelligence has moved from science fiction into everyday life, and ChatGPT is the clearest example of that shift.
When I started transcribing AppStories and MacStories Unwind three years ago, I had wanted to do so for years, but the tools ...
If you’ve been shocked by how much you spend on streaming services lately, you’re not alone. Companies like Netflix, Disney, HBO Max and others have been consistently raising prices to the point where ...
Price hikes, media consolidation and contract disputes that turn channels dark have made live TV streaming services feel a lot more like cable. But, for most people it’s still a better deal to cut the ...
On a whim, you packed your bags and headed to a new city for a weekend getaway. No map, no plan; just a car, an open road and a vague desire to see the sights. You turn left, then right, then straight ...
CYBERCRIME is expected to enter a new phase in 2026, marked by full industrialization driven by artificial intelligence (AI), automation and autonomous attack systems, according to new forecasts ...
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