If ERP systems were judged the way consumer apps are, most would have been deleted years ago. And yet, organisations continue ...

In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

Hospitals and health systems are entering a period of rapid acceleration in AI. Clinical leaders are reporting tangible gains, from automated note-taking to clearer visibility into patient histories, ...

OpenAI and Stripe launch Agentic Commerce Protocol, enabling chat interfaces to facilitate transactions, making shopping ...

Some stories, though, were more impactful or popular with our readers than others. This article explores 15 of the biggest ...

The state Department of Technology is piloting Poppy, a digital assistant available to state employees. It’s powered by ...

1. Set up an agent governance layer. Establish policies, approvals, audit trails and performance monitoring for agents, ...

Today, Nvidia’s revenues are dominated by hardware sales. But when the AI bubble inevitably pops, the GPU giant will become ...

Oracle and other investors have a deal with TikTok parent ByteDance to own the video app's U.S. operations. But we don't know ...

The United States stands as the global hub of technological innovation, hosting some of the most influential Information ...

From university breaches to cyberattacks that shut down whole supply chains, these were the worst cybersecurity incidents of ...