Mary Vonnegut, Ed Bancroft and I published our books on Onboarding, and The Total Onboarding Program over ten years ago, proposing an integrated approach to aligning organizations and then acquiring, ...

Employee onboarding sets the tone for a new joiner’s experience with an organization. Studies show that employees who were satisfied with their onboarding experience were more than likely to be ...

First-day-on-the-job jitters are familiar to most. It’s an overwhelming feeling being the new person in the office, typically unfamiliar with personnel, processes and procedures. Employers can help ...

Onboarding has always been a critical part of the hiring process. Yet it’s also a part of the hiring process that all too often falls to the wayside once new employees have been hired. With the ...

Many young organizations onboard employees by working “over the shoulders” of fellow colleagues. This may work well in small, early-stage companies, but it becomes increasingly difficult to scale once ...

Onboarding and orientation are processes HR departments undertake after hiring an employee. Learn what these processes entail ...

Most organizations understand that making a favorable first impression during the recruitment process is extremely important; however, it’s equally important to reinforce that good impression during ...

The Joint Munitions Command launched an updated and resilient onboarding program. The program illustrates that JMC’s senior leaders know the importance of the onboarding process for new employees. The ...

A custom, crafted onboarding message journey is the key to success. Encourage meaningful engagement; don’t hand out discounts ...

According to HubSpot, happy customers are the top referral sources for companies. But turning a new client into a happy customer requires a successful customer onboarding strategy. If the experience ...