The new year might mean wrestling with over-ambitious resolutions, the frustration of writing the previous year whenever ...

Customer feedback is one of the quickest and most efficient ways to improve your business. After all, who would know better than your customers what you do well and what could use improvement? The ...

Nigeria’s rising unemployment, coupled with stringent job requirements, is pushing desperate youths, and even public officials, toward certificate forgery. This trend persists despite crackdowns by ...

an undergraduate student at Northwestern University? a high school student thinking about where to go to college? interested and strong in mathematics and data analysis? thinking about a career — or a ...

Google is a trademark of Google LLC. These flexible, on-demand certificates require about 10 hours a week and can be completed in less than six months. No prior ...

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and ...

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. Andy Smith is a Certified Financial Planner ...

For any service company that bills on a recurring basis, a key variable is the rate of churn: How many customers cancel? In many competitive industries, churn can be substantial—some wireless carriers ...

Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...