Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ecstatic about the product's possibilities. Ditto for its just-announced ...
Salesforce has launched an “AI Fluency Playbook”, based on its own workforce’s experience, aimed at guiding customers on AI ...
Salesforce is scaling back its reliance on large language models due to significant reliability issues, shifting focus to deterministic automation with its Agentforce product. Executives acknowledge a ...
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