You call customer service to help solve an issue. Then an annoying AI bot wastes your time and leads you in circles. Next ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Confused by ChatGPT, Claude, and other AI tools? Discover which AI platform works best for automation, multi-model tasks, or ...

An analysis of ChatGPT use at work for a power user of AI. Includes top 10 uses cases and notes that ChatGPT is uses as a "reasoning engine" and not a search engine ...

This article contains 10 of what we believe to be the biggest stories we covered throughout the year on SD Times.

The Pew Research Center released a study on Tuesday that shows how young people are using both social media and AI chatbots. Pew found that 97% of teens use the internet daily, with about 40% of ...

Laptops are practical because you can take them with you. However, laptops have a relatively small screen. If you work on a mobile computer, it quickly becomes annoying to constantly switch programs.

Microsoft no longer officially supports Windows 10, so do this if you want to keep using your older PC securely. Jason Chun is a CNET writer covering a range of topics in tech, home, wellness, finance ...

If you've still got your cordless phone, it could be the only thing keeping you connected to the world when there's a massive mobile outage. Ian Sherr Contributor and Former Editor at Large / News Ian ...