Reality: Only 11 percent of the executives we surveyed saw resistance to upskilling and adapting to AI. Regionally, APAC ...

The tool enables faster carrier onboarding and gives carriers opportunitiy to win new business as part of the project44 ...

QuoteIQ, a CRM platform built for mobile and field service businesses, has announced the launch of Route Density, a new ...

Senate Bill 277 proposes repealing much of the Indiana code that governs IDEM, including how the state agency interprets ...

ICT has elevated Damon Standish and Laura Berga to vice president roles overseeing customer success and customer operations ...

AI automation has already shown its value for standardized, high-volume processes. Now, genAI and agentic AI can deliver humanlike service in less standardized interactions.

Workbooks CRM is an impressive all-in-one solution that combines robust functionality with ease of use and affordability. Its ...

For years, companies have been moving their most valuable customer data into countless different systems used by marketing, ...

The cybersecurity and network performance company earned global company of the year honours from the research firm, ...

Explore generative AI in financial services: how it works, top use cases, customer experience gains, key risks, and ...

Aligned with the United Arab Emirates leadership’s initiative to designate 2026 as the ‘Year of the Family’, the Ministry of ...

Recognition highlights Diabolocom's innovation leadership, sovereign cloud strategy, and customer-centric approach to secure, compliant, and sustainable software & AI for Customer Experience ...