Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

Editor’s Note: Mark Baker begins his ongoing series on Structured Writing by framing a working definition. Look for future articles on the key concepts of structured writing and their practical ...

Following a successful presentation to STC Phoenix on Plain Language and Simplified Technical English, NAU Senior Lecturer Erika Konrad and alumna Karen Field Carroll joined TechWhirl for a Fast 5 ...

Editors Note: This Content Quality Review Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and deliverables. We ...

I once received a long writing sample from a technical communication applicant who had written about a complex medical device. The sample demonstrated all the marks of quality: clean and consistent ...

Editor’s Note: The following piece, by M. Katherine Brown, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Mention team ...

In the modern “fake news” era, “facts” are increasingly flexible rather than tangible, provable, stable things. People increasingly accept opinions and gut feelings as more valid than expert knowledge ...

Siri thinks she’s a big deal. As far as I’m concerned, she’s all talk and no action. Sure, we’ve made amazing progress in natural language processing and speech recognition, but none of that has made ...

But what about Builtin.com? What’s that? You haven’t heard of Built In? It’s the newest online job-search engine, focused on tech jobs, so I’m not surprised you know little or nothing about it. If you ...

Editor’s Note: Mark Baker turns the focus of his Structured Writing series to the management domain, intrusive by its very nature, but important to both managing and improving the creation of content.

Unless you have been living under a rock on another planet, you have realized that 2020 has already turned out to be a memorable year. But our daily routines are not the only things that have changed ...