Oracle has released an update to its Oracle Service Cloud that adds new tools to give companies more insight about their customers. Customer service staff who get the update will now see an online ...

With more organizations than ever now looking at service and support to both minimize costs and boost revenues, the size and nature of the IT investments being made in this area are changing ...

Oracle’s Dave Donatelli, Executive Vice President of the company’s Cloud Business Group, shares with me the latest on the company’s cloud strategy, competitive advantages, and customer insights. Can ...

Oracle Blockchain Cloud Service, which Oracle rolled out at the OpenWorld conference in October, is now generally available. As the name makes clear, the offering makes blockchain technology available ...