Customer relationship management or CRM solutions can be invaluable for small business owners. Whether you use the software to keep track of customer interactions, promote offerings to prospects, ...

Kelly is a former Editor, SMB at Forbes Advisor, specializing in starting and marketing new ventures. Before joining the team, she was a Content Producer at Fit Small Business where she served as an ...

Microsoft will release a new version of its CRM software around year-end. With the new version will come a special edition for small businesses, a subscription-based license for hosting services, and ...

The business environment is already competitive. Small business owners face the challenge of balancing efficiency, customer management, and financial control while keeping costs low. Now, software is ...