New AI-elevated integration combines real-time transcription and unified routing to eliminate fragmented CX systems, lower costs, and accelerate ROI Five9 Fusion for ServiceNow combines the Five9 real ...
New features allow users to add their own report templates and format and configure reports based on requirements in MSIM platform designed to help teams track and resolve critical security incidents.
TORONTO & BARCELONA, Spain--(BUSINESS WIRE)--ServiceNow World Forum & Five9 CX Summit—ServiceNow (NYSE: NOW), the AI platform for business transformation, and Five9 (NASDAQ: FIVN), provider of the ...
Service Operations Workspace gives tech services and operations teams a single place to manage work and have shared visibility into issues. App Engine Management Center provides structure and ...
LAS VEGAS--(BUSINESS WIRE)--Knowledge 2023-- ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced new generative AI capabilities for ...