AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced the launch of the integration between SolarWinds ® ...

One knowledge source for both in-house and Continuum Help Desk technicians enables smooth and consistent IT support for clients around the clock BOSTON--(BUSINESS WIRE)--IT Glue™, the world’s ...

DUBLIN, CALIFORNIA, UNITED STATES, February 7, 2023 /EINPresswire.com/ -- Rezolve.ai, a modern employee service desk provider based in CA, announced its integration ...

It’s challenging for a fast-growing small business to offer great customer service while continuing to increase sales at a rapid rate. It would probably go more smoothly if the two departments had ...

In standards-driven schools, students and teachers often find themselves constrained by the regulations and rules instituted by policy-makers and administrators. This is common in any school system, ...

On June 13, Mercury Interactive announced that it is expanding its reach into the IT services management market. The company is tackling the service desk and has acquired PowerHelp IT software from ...

CHICAGO -- (www.twitter.com/techaccesstv) -- Sprout Social, a leader in social media management and user engagement has introduced its two-way help desk integration ...

Atlassian is integrating knowledge management tools more throughout its JIRA Service Desk with the aim of resolving service requests faster. On Wednesday, JIRA Service Desk agents will see recommended ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

The integration between SolarWinds Discovery and the Orion Platform increases visibility into IT asset information to improve service management processes Fully integrated with SolarWinds Service Desk ...