IT buyers like the operational flexibility that the public cloud provides. Capital expenditures go away. OpEx becomes predictable. Resources are available on-demand, with near-endless scalability.

Oracle has unveiled new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer ...

Leading banking and retail technology organization selects Oracle Fusion Cloud Service to unify global customer service operations - leveraging embedded AI to improve efficiency and enhance customer ...

Oracle today introduced artificial intelligence (AI) capabilities within Oracle Fusion Cloud Customer Experience (CX) to help marketers, sellers, and service agents accelerate deals by automating time ...

Oracle Corp. is jumping on the generative artificial intelligence train with the addition of dozens of new capabilities designed to help organizations boost productivity in areas such as customer ...

Oracle on Wednesday is rolling out the first batch of its promised applications powered by Adaptive Intelligence, starting with customer experience tools. The Adaptive Intelligence applications blend ...

Oracle announced it has updated Oracle Service to embed data from Oracle Unity Customer Data Platform (CDP), helping customer service agents gain a complete view of the customer, improve agent ...

Oracle on Friday is rolling out the Oracle Live Experience Cloud, a new service that should make it easier for enterprises to engage with their customers in real-time. The Live Experience Cloud, ...

At an Oracle Modern Customer Experience 2018 event today, Oracle announced updates to the Oracle Customer Experience (CX) Cloud Suite spanning everything from artificial intelligence (AI) based ...

Oracle is offering new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer issues ...