Financial services firms paid out £283 million in redress when dealing with complaints in the first half of this year, according to figures from the City regulator. The redress total jumped by a fifth ...
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Car finance firms must start dealing with complaints sooner as regulator brings forward deadline
Proposals designed to compensate millions of consumers over miss-sold car loans could be changed by regulators after pushback from lenders. The Financial Conduct Authority could 'adjust and refine' ...
In the wake of the MasterChef scandal, the head of content at ITV has spotlighted the difficulty of handling “historic” misconduct complaints. Responding to a question from Deadline at today’s ITV ...
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