Rising demand for personalized interactions, enhanced customer satisfaction, and data-driven insights drive the Customer Experience Management software market ...

Salesforce CRM and Oracle ORCL are two of the biggest names in the cloud software market. Both companies offer powerful, ...

A CRM database is a business tool used to track and organize customer information throughout your business. These databases are supported by customer relationship management (CRM) software, which ...

A solid customer master data management system should give you design and functionality freedom, whether for marketing, service, sales or support, or anything else. That way, you can cope with all ...

To supply products and services, almost every company relies on customer data. With strong customer data, everyone can get relevant customer information and participate in seamless engagement with ...

The business environment is already competitive. Small business owners face the challenge of balancing efficiency, customer management, and financial control while keeping costs low. Now, software is ...

As per the report published by Allied Market Research, the global customer experience management software market was pegged at $7.57 billion in 2019, and is anticipated to reach $23.83 billion by 2027 ...

Customer data platforms (CDPs) first gained popularity among marketing users as the technology tackled the marketing function’s complex customer data management challenges. These challenges included ...

AARHUS, Denmark, Nov. 18, 2025 /PRNewswire/ -- A new study from Stibo Systems, a global leader in master data management (MDM) solutions, reveals that despite aggressive investments in AI, most ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

Salesforce says it revoked refresh tokens linked to Gainsight-published applications while investigating a new wave of data ...