Got a callback? Great! Now you are one step closer to booking the job. The casting director liked your acting performance, and now they want to put you in front of the decision-makers. Party time! But ...

When customers call a company's customer service hotline, they are sometimes met with a long wait time that can be frustrating and often impacts their feelings about a company in a negative way.

If you get asked back for further job interviews, this is a positive sign. Getting a callback confirms you did well enough on your first round that the prospective employer wants to see more. However, ...

How exciting! Your child got the callback. This is great news. Really, a callback is a win in itself. All too often actors get hung up on not actually booking a role—but you must know that to be ...

When Customers Adore Queue Callbacks (+3 Times They Don’t) Your email has been sent Your customers and agents will thank you for adding queue callback. Here’s why these virtual holds are a win-win for ...