Webex by Cisco (herein referred to as Webex) is well known as a unified communications and collaboration (UC&C) and UC as a Service (UCaaS) vendor. In October 2023, Cisco made several announcements, ...

If your customers have been hoping for a meeting transcription service that can be used across several different meeting platforms, now they’re in luck with Otter Assistant. Otter.ai, an intelligent ...

Cisco has announced that the former Spark platform will be known as Webex Teams, and it comes along with the launch of a new Webex Meetings application, as well as a new Webex Assistant and a Webex ...

Cisco has recently shone a spotlight on Webex's advanced features, unveiling a fresh lineup of collaboration devices that harness the capabilities of Nvidia's accelerated computing and AI engine. This ...

AI in the Webex Cloud Contact Center Improves CX for Beta Customers The AI Assistant for the contact center is in Beta with customers, who have reported incredible early results and expectations for ...

Cisco is set to roll out a host of new AI-powered capabilities for Webex, including an AI assistant and AI Codec solution. Cisco has announced a new artifical intelligence strategy for its Webex ...

With over 500 million daily users on Microsoft Teams, Google Meet, Cisco Webex, as well as Zoom, Otter Assistant is an essential tool for the increasing number of hybrid work professionals looking to ...

is a senior reporter who has covered AI, robotics, and more for eight years at The Verge. Otter.ai is one of our favorite transcription tools thanks to the accuracy of its machine learning-generated ...

The following content is brought to you by Mashable partners. If you buy a product featured here, we may earn an affiliate commission or other compensation. TL;DR: A one-year subscription to the Laxis ...

Cisco on Wednesday announced the convergence of its Cisco Spark and Webex platforms into a new ecosystem of services. The result is a new Webex meetings application and a Webex-enabled Spark ...

The idea of creating artificial intelligence (AI)-based meeting assistants has been around for a long time. I first encountered it professionally when meeting with a small group of cognitive ...

AI-powered voice transcription service Otter.ai is expanding its Otter Assistant feature for Microsoft Teams, Google Meet and Cisco Webex. Otter.ai first released this feature for Zoom users earlier ...