Voice over Internet Protocol (VoIP) services allow users to place telephone calls over the internet rather than through traditional analog or cellular phone networks. VoIP has grown in popularity in ...

Our content is funded in part by commercial partnerships, at no extra cost to you and without impact to our editorial impartiality. Click to Learn More The most reliable internet protocol (IP) desk ...

Delighting customers takes work. VoIP phone providers are not exempt. The product must deliver as promised. It requires a stellar warranty. And copious amounts of support must be in place. And ...

Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. A handful of ...

Today brings further confirmation of what many of us correctly assume as fact- that established cable and telephony providers are ceding no ground to those bodacious VoIP upstarts. And Qwest is a ...

As the popularity of voice over Internet Protocol surges, and lawmakers put more pressure on Net phone providers to fully support 911 services, many consumers are asking what exactly they need to know ...

Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

Many contractors have switched to Voice over Internet Protocol (VoIP) phone systems from traditional phone landlines to run their contracting businesses more efficiently. This is because VoIP, unlike ...

Last week, Skype announced that it had discovered a flaw in its free VoIP software that could potentially allow hackers to wreak havoc with a Skype user’s computer. For the more details (including a ...

Australians do not understand the difference between Voice over Internet Protocol (VoIP) and traditional telephony services, while many VoIP providers are not aware of customer protection rules, an ...