Enterprises want more value from their data, but research from Salesforce shows how silos, gaps in strategy and low data ...
According to a new survey by Salesforce, consumers spent a record-breaking $1.29 trillion globally, and $294 billion in the U ...
Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...
As companies continue to use AI to automate more lower-level functions, Salesforce's VP of Workforce Innovation Ruth Hicken ...
While Salesforce framed Slackbot as an answer to enterprise trust concerns, the restrictions had drawn criticism from some ...
Deterministic controls in Agentforce aim to curb unpredictable behavior, but analysts warn the move adds operational burden ...
Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...
Securing cloud services remains a challenge for enterprises. That’s why several companies have been working on security solutions that specifically address that need. In the latest example of that, ...
Vitality is a leading health and life insurance provider that operates under what it calls a ‘shared value model’ - where the driving principle is ‘what is good for our members, us and society’. What ...