Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

You've finally done it. You have finally joined the 21st century and bought a streaming device. Now you can binge and catch up on all the great TV content you've heard about. You take it out of the ...

Welcome to your one-stop shop for desktop and mobile device support for university equipment! Technology Support Services (TSS) is the team that supports a wide range of campus technologies such as ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...

Scamwatchers and the FBI are on the trail of two types of scammers who are trying to trick American consumers. One angle is a GeekSquad “subscription” scam; the other is a “tech support” scam that ...

Tech support scams cost victims billions each year and often target the most vulnerable users. Scammers use fear and urgency to trick people into giving access to their devices or financial ...

Two former executives of a call-tracking and analytics company pleaded guilty to concealing a years-long tech support fraud scheme that victimized individuals worldwide. Check out the open-source ...

For several years, tech professionals have faced increasing stress as the scope and volume of their work has increased, with tasks ranging from building and maintaining in-house and customer-facing ...