A degree in a tech field is one way to stand out on the job market. Practical experience is another. Jobs for college students majoring in tech accomplish both at the same time. Getting a job in ...

The automation of technical support services, traditionally a significant revenue stream for Business Process Outsourcing (BPO) firms, is accelerating, according to CNBC. Unlike customer service roles ...

Are you technically inclined and technically savvy? Do you enjoy troubleshooting and fixing internet issues? Can you explain technical issues in everyday language to help others when needed? Then, ...

Customer-facing chatbots have already become a presence in some of the most common interactions within our daily lives, from Walmart using AI to help associates on the floor to Tractor Supply sales ...

Nonprofit organizations work toward a mission. And nonprofits rely on technology to spread the word, provide services, and fundraise. That means they also rely on tech professionals. Small nonprofits ...

The latest installment in the Wall Street Journal's series on challenges to the "American dream" (subscription required) focuses on workers in Milwaukee, including the tribulations of computer support ...

Helping people land good jobs with career paths takes more than skills training, labor experts say. Coaching, mentoring and other assistance are also needed. By Steve Lohr Rachelle Katchenago of ...

Dr. Kyle Elliott, tech career coach, interview coach, and trusted confidant to Silicon Valley's top talent via CaffeinatedKyle.com. Navigating the current job market can feel daunting, particularly if ...

Even though companies added job openings in January, the number of unemployed US tech workers rose almost a full percentage point. The unemployment rate among tech workers leaped almost a full ...

One of the major stories that defined the tech sector in 2023 was layoffs. Companies large and small shed over 240,000 jobs in the last year, and while the trend has cooled of late, it hasn’t stopped, ...

Fernando Buenrostro Velacco, 23, is a recent graduate of a free tech support job program run by MACIR, a nonprofit organization based in East Boston."We set up computers, we imaged them manually,” ...