HR Awards 2026: WashU's new shared services model aims to boost employee engagement across 22,000 staff

Apryle Gladney has been at Washington University for 25 years. Her shared services approach addresses confusion from ...
Seeking Alpha

IBM Receives FedRAMP Authorization for its Federal HR Shared Services Solution

WASHINGTON, Aug. 30, 2023 /PRNewswire/ -- IBM (IBM) (NYSE: IBM) today announced that its federal human resources (HR) shared service solution, IBM Federal HR Cloud, received Federal Risk and ...
Harvard Business School

Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments

Buell, Ryan W., Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan, and Rengaraj Venkatesh. "Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments." ...