Achieving clinical quality has always been an important component of healthcare delivery, but in an age of quality-based reimbursement and a consumer-oriented business culture, it's more important now ...

An article recently published in Nature proposes a new way to evaluate data quality for artificial intelligence used in healthcare. Several documentation efforts and frameworks already exist to ...

The author describes the framework needed to implement QbD and achieve the deeper process understanding that is fundamental to QbD. Driven by greater global competition and the growing impact of ...

Many organizations invest heavily in tracking and improving the customer journey to support customer satisfaction (CSAT) and Net Promoter Scores (NPS), but they still struggle to make a measurable ...

A framework developed by joint working group for which planning has been underway since 2021, along with agent-facing investment from the British Council, could be a “game changer” for the UK’s agency ...