The switch to a dynamic electricity tariff often fails due to smart meter problems. Consumer advocates are therefore now ...

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

EVERETT — After Snohomish County Public Utilities District began replacing more than 400,000 electromechanical meters with advanced digital meters in 2023, at least one resident is unhappy with the ...

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

Hydro One says it is in the process of hiring more workers and giving them better training, in response to problems with smart meters and a changeover in the billing system. However, one woman in ...

BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints from NYSEG customers about higher-than-normal bills. Many customers told me that their energy usage didn't change within the ...

Syracuse, N.Y. – Central New York customers are first in line for new “smart meters” that National Grid will roll out across its Upstate territory to all 1.7 ...

Across several districts of Uttar Pradesh, anger spilt onto the streets as consumers alleged installation of pre-paid electric meters without consent. People claimed they received inflated bills and ...

Smart meters are widely used in the rest of the UK and in Ireland, providing real-time information to energy suppliers.