CRM software saves you time by allowing you to manage your practice more efficiently. You can do everything from billing, sending invoices, and managing client information with just a few clicks/taps.

No one becomes an expert customer relationship management consultant or reseller overnight, but many who have found success in CRM, either recently or over many years, find that the rewards outweigh ...

Rockfish has added 100 staffers since its acquisition by WPP Digital in 2011, expanding from its anchor office in Arkansas to Chicago, Austin and Atlanta. Now the agency is in the midst of ...

Paul Cole, vice president and global leader of the CRM practice at Cap Gemini Ernst & Young, agrees, adding that strategy alone is not the key, but is just a part of the overall consideration in any ...

The value (both current and proposed) of customer relationship management (CRM) initiatives must be measured through an assessment model correlating qualitative domains (i.e., people, process, and ...

DUBLIN--(BUSINESS WIRE)--The "CX & CRM Innovation: Best Practice Cases Review" report has been added to ResearchAndMarkets.com's offering. This report provides an overview of best practice in ...

A satisfied customer is one who returns again and again to purchase more products and services. In a corporation, the function of managing the customer is called CRM, or Customer Relations Management.

Rocket CRM has announced developments in its marketing automation capabilities, reflecting broader trends in how ...