Oracle has added a bevy of new sales and commerce features in its Oracle Fusion Customer Experience applications as it duels with longtime rival SAP in CX. More companies than ever are using multiple ...

Oracle has unveiled new AI agents and generative AI capabilities to empower sales teams to accelerate sales processes and more meaningfully engage with customers. The new capabilities are part of ...

Oracle today at its Oracle Apps Live virtual event announced a series of innovations within its Unity customer data platform (CDP), providing a single platform that unifies all customer data and ...

Oracle today introduced several sales and commerce innovations within Oracle Fusion Cloud Customer Experience (CX) to improve the virtual selling and buying experience. The additions include ...

Oracle introduces new AI agents and generative AI features in Fusion Cloud Sales to enhance sales engagement and productivity. Key capabilities include AI-generated emails, automated activity ...

Oracle Corp. is jumping on the generative artificial intelligence train with the addition of dozens of new capabilities designed to help organizations boost productivity in areas such as customer ...

With pre-built agents for lead scoring, quote generation, and service triage, Oracle aims to boost operational efficiency and offer embedded automation, without requiring custom agent frameworks.

"You have to empower whoever gets to the customer first." This is the key message that Rob Tarkoff, executive VP and general manager of Oracle CX Cloud, shared at Oracle Modern Customer Experience (CX ...