Muscle memory and routine expectations create cognitive blind spots during non-routine tasks, requiring dedicated risk profiles to protect senior personnel.

In today's economy, many workers have transitioned from manual labor toward knowledge work, a move driven primarily by technological advances, and workers in this domain face challenges around ...

In a new study, researchers explored how artificial intelligence (AI) can enhance performance and trust in knowledge work environments. They found that when AI systems provided feedback in real-time, ...

Anyone following the AI space is by now familiar with lofty claims that AI models will soon be better than humans at everything and capable of replacing vast swaths of the human workforce. In a new ...