As businesses seek a higher return and increased effectiveness on marketing, sales and service program investments, the customer relationship management (CRM) software market is seeing dramatic growth ...

It’s safe to say that mobile technologies have taken over the world. Previously, we’ve reviewed the best Android phones, the best iPhones, the best rugged phones, and many other types of devices, but ...

Learn the top features offered in mobile CRM applications, plus how to use them, their benefits and which providers offer mobile apps. Benefits of mobile CRMs Drawbacks of mobile CRMs Enhances ...

Opinions expressed by Entrepreneur contributors are their own. After years of experts saying it was coming, mobile usage has eclipsed desktop. Including tablets, mobile usage has exceeded 56 percent, ...

It is becoming increasingly difficult to function in the modern digital economy without some form of automated customer management. Not only has ecommerce turned even the smallest business into a ...

A number of CRM vendors have released mobile applications in recent weeks — anecdotal evidence suggesting that the category is on an upswing. Although this technology has been relatively stagnant ...

The proliferation of mobile business apps and mobile-friendly systems is a direct reflection of what’s happening to the workforce itself: employees are bringing their devices to work, and bringing ...

The "Customer Relationship Management (CRM) Software - Global Strategic Business Report" has been added to ResearchAndMarkets.com's offering. The global market for Customer Relationship Management ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Keep reading to find out all about the complete history of CRM and what the tools of today owe to ...

Legacy CRM systems may obstruct the path to business growth and enriched customer experiences. Modern CRM platforms, with a focus on customer retention and prospect conversion, are no longer optional ...