In the age of hyper-personalization, customer expectations are constantly evolving. Businesses are now expected to deliver seamless, tailored experiences across every touchpoint—from sales and service ...

REDMOND, Wash. — Oct. 29, 2008 — Microsoft Corp. today announced that Choice Hotels International Inc., one of the world’s largest hotel franchisors and the company behind such trusted names in ...

A new AI-based extension to the company's Dynamics 365 CRM and ERP platform can automatically generate answers to customer emails, suggest marketing and sales campaigns, and summarize Teams chat ...

As enterprises scale, managing large and complex sales processes requires advanced tools that not only streamline operations but also enable data-driven decision-making. Sales automation software is ...

Editor’s note – March 27, 2013 – The attribution for the quotation in this article was corrected post-publication. REDMOND, Wash. — March 27, 2013 — Microsoft Corp. today announced four Microsoft ...

Barratt selected Microsoft Business Applications and PowerObjects to revolutionise their customer experience and drive operational efficiencies. LONDON, Nov. 18, 2019 /PRNewswire/ -- Barratt Homes and ...

Implementing a Customer Relationship Management (CRM) system is a pivotal move for businesses aiming to enhance customer interactions, streamline operations, and drive growth. However, the path to a ...

Touchstone CRM has delivered a Microsoft Dynamics CRM implementation, supporting a new generation of student services at the University of Essex. The University is bringing together four teams to ...

Senior Marketing Executive at Veelead Solutions. Veelead Solutions is a well known Microsoft online service provider and Microsoft certified partner. Veelead team of certified Microsoft experts is ...