Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

The good news for Microsoft's applications channel partners is that they've had plenty of time to prepare for the arrival of the company's new customer relationship management package. The hard part ...

The Customer Relationship Management (CRM) market is heating up, with most of the major software vendors touting their own solutions. Most businesses face a similar challenge -- how do you manage the ...

on Thursday said the new customer relationship management (CRM) package, due later this year, will be called Microsoft CRM version 1.2. The company also said it will abandon its existing distribution ...

If you’ve been waiting to see how Microsoft has improved its CRM application, the wait is over. About two years in the making, Microsoft Dynamics CRM 3.0 adds new marketing features, tighter ...

eSpeaks host Corey Noles sits down with Qualcomm's Craig Tellalian to explore a workplace computing transformation: the rise of AI-ready PCs. Matt Hillary, VP of Security and CISO at Drata, details ...