At both tech companies and design studios, inclusive design has become shorthand for “good design,” and the “right thing to do.” The phrase is so common in tech that a quick Google search yields ...

The term inclusive design has been around for decades, but it was largely an academic practice until recently. When I first learned about inclusive design, very few companies were applying it to their ...

Inclusive design helps companies increase revenue, reduce costs, improve resilience, and build trust. An effective business case speaks to all four of these benefit categories but emphasizes the ...

Nice people are nice enough. But those who exhibit true kindness scratch at something deeper. Small talk (in small doses) is perfectly fine, but big talk builds real connections. There’s a palpable ...