The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

Lets face it, we all have that one spot in our business that we know is a problem, and we spend copious amounts of time talking about it, arguing about it, and usually in the end, we walk away with ...

We’ve all heard that you can’t improve what you don’t measure. In the supply chain function, negotiation is a critical skill for procurement professionals. Yet, while many companies evaluate ...

Federal agencies face growing pressure to modernize outdated IT systems to meet evolving mission demands, improve service delivery and strengthen cybersecurity. But modernization must go beyond ...

Performance improvement processes are an integral part of an ambulatory surgery center’s long-term financial, operational and clinical success. ASCs must maintain a sound and robust performance ...

Every successful business consists of a host of key, high-earning processes. But what if they could be improved? Good news: They very much can. Every successful business relies on a variety of ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

Process mapping is a valuable tool for individuals and businesses aiming to enhance efficiency, streamline workflows, and maintain operational continuity. By visually representing workflows, you can ...

Process improvement can be a frightening concept. For many people, it signals the start of a downsizing cycle or at least a period of uncomfortable change. The truth is, process improvement has been a ...

The IT industry prides itself on using structured methodologies to dramatically improve process quality and efficiency–even in regards creative processes that seem not to lend themselves to such ...