Early in my (Chantal’s) career, my manager, Scott, shared something in my annual review that I’ll never forget. My sarcastic sense of humor made some people uncomfortable. He recommended that I “tone ...
Withholding feedback comes at a cost. A study by CEB showed that companies with a culture of open communication had a 270 percent higher 10-year shareholder return (7.9 percent as compared to 2.1 ...
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