The QKS Group SPARK Matrix™ provides competitive analysis and ranking of the leading Know Your Customer (KYC) solution vendors. FOCAL by Mozn, with its comprehensive technology and customer experience ...

The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading customer loyalty solutions vendors With its comprehensive technology for customer loyalty ...

QKS Group recognizes Quadient for its advanced AI-powered capabilities that simplify and enhance the creation and orchestration of hyper-personalized and impactful customer interactions Quadient ...

MIAMI--(BUSINESS WIRE)--Foundever™, a global leader in the customer experience (CX) industry, today announced that it has been recognized as a Leader by Everest Group’s Customer Experience Management ...

NORRISTOWN, Pa.--(BUSINESS WIRE)--ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and FTSE 250 companies, today announced it ...

The QKS Group SPARK Matrix™ provides competitive analysis and ranking of the leading Customer Communication Management (CCM) software vendors. Doxee, with its comprehensive technology and customer ...

Action Alerts™ is powered by the next-generation, proprietary CustomerMatrix Cognitive Engine (CMCE). CMCE is a different kind of technology that understands and learns from data and interactions ...

CustomerMatrix agile approach to Big Data Analytics is unique in the world at deploying and quantifying in weeks the exact return-on-investment (ROI) of each data-driven customer initiative. The ...

Matrix, a provider of workforce management solutions is pleased to announce the appointment of Suzi Smith as chief strategic officer as part of their operating board development. In her new role Smith ...

The Everest Group PEAK Matrix ® is a framework to assess the relative market impact, vision and capability of service providers. Through detailed evaluations of 54 CXM service providers featured on ...