Telegram Messenger is quite popular, more than you might think. It’s not yet on the same level as WhatsApp. Now, one of the best features of Telegram is the ability to use Bots to improve the service.

Estimates place the number of contact center agents in the United States at roughly 1.8 million, and the industry’s turnover rate averages between 30 percent and 45 percent. Those statistics are ...

Only after glimpsing over Android's history do we find just how frequently the operating system reinvigorated the user experience by trying out new features. Remember Androidify, an app created by ...

UiPath Inc. today introduced a new release of its robotic process automation platform that provides enterprises with more ways of automating repetitive business tasks. Robotic process automation, or ...