KAMPALA, Uganda — A man who says he is "destroyed" after working as a content moderator for Facebook has filed a lawsuit accusing the company of human trafficking Africans to work in an exploitative ...

The lawsuit alleges that Meta and an outsourcing company used by the social network don't provide enough support and mental health care to content moderators. Queenie Wong was a senior writer for CNET ...

Over half of Americans believe tech companies should take action to restrict extremely violent content on their platforms, ...

YouTube is under fire: A new lawsuit claims that it failed to support the content moderators who watch and remove inappropriate or violent videos uploaded to the site. The anonymous plaintiff, who ...

TikTok is the home of viral cooking hacks and dance videos — but it's also the latest social media company with a content moderation problem. Candie Frazier, who works as a contracted content ...

Facebook's contractor Accenture reportedly asked what happened during counseling sessions which were understood by all parties to be confidential.

Facebook has long faced criticism over its treatment of thousands of contracted content moderators. A moderator who recently quit reportedly shared a note internally condemning Facebook over these ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

A content moderator for TikTok is suing the social media platform after she says she developed psychological trauma as a result of her job, which she alleges required her to review videos featuring ...

A group of more than 200 Facebook content moderators, as well as some full-time employees,* are demanding the tech company “stop needlessly risking moderators’ lives,” they wrote in an open letter to ...

is a news writer who covers the streaming wars, consumer tech, crypto, social media, and much more. Previously, she was a writer and editor at MUO. Facebook moderators are protesting low wages at ...

Despite Facebook’s repeated assurances that it would address poor workplace conditions for its content moderators, often contractors who spend their days reviewing graphic and violent images posted on ...