This time, it’s the sobering sense of disappointment that set in after a team building an AI chatbot for Alaska’s court ...

For more than a year, Alaska’s court system has been designing a pioneering generative AI chatbot termed the Alaska Virtual ...

Explore how Alaska attempts to integrate a chatbot into the courtroom backfired, leading to legal complications and messy ...

Microsoft is making waves in the gaming industry once again with its latest innovation: an AI-powered Xbox chatbot designed to reshape the support experience for gamers. The information came from ...

The next phase of consumer interaction with AI technology will move far beyond chatbots, according to a panel of AI experts speaking at CES on Monday ahead of its official Jan. 7 kickoff. AI agents, ...

The proposal would require platforms to monitor suicide risk, protect minors, restrict harmful content, and trigger human ...

A popular Chinese AI chatbot snapped at a user over a coding request, prompting an apology from its parent company Tencent.

Forbes contributors publish independent expert analyses and insights. Conversational AI is rapidly transforming how we interact with technology, enabling more natural, human-like dialogue with ...

From multimodal copilots to autonomous agents, some companies are banking on AI to transform every layer of the customer experience. AI-powered customer interactions are rapidly evolving, with ...