Rocket CRM has announced developments in its marketing automation capabilities, reflecting broader trends in how ...

Enterprise CRM software is a customer relationship management platform specifically designed for midsize to large organizations that need a solution that can handle the bandwidth of a large-volume ...

Law firms are always investing in building “relationships,” says Geoffrey Hyatt, CEO of Contact Networks. “From the moment a novice joins the firm until he or she becomes senior partner, it’s ...

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

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REDMOND, Wash. — July 24, 2008 — Microsoft Corp. today announced that HomeVestors of America Inc., recognized nationally for its slogan “We Buy Ugly Houses,” has chosen Microsoft Dynamics CRM 4.0 to ...

The first step towards real CRM is to track each "touch" of the customer or prospect as a separate record, or "campaign member." Here's expert advice on how to track and measure the source of your ...

Sure, SSO and other identity management infrastructure will tell you who someone is. But managing the semantics for people as they are added to your CRM system? That's a little harder. In the early ...

Fast Track, a CRM technology provider for the iGaming industry, has announced that Greco, a gameplay risk management company ...