It was early May 2019. D-Day for our customer relationship management software (CRM) implementation was fast approaching. After months of researching, planning and training, we were about to flip the ...

CRM systems fail when they're not utilized correctly or when businesses choose the wrong CRM solution. Learn how to implement ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Siebel Systems Inc. is readying a more basic package of ...

In a recent post, I pointed out that Salesforce.com spends the same percentage of revenue on sales and marketing as it did a decade ago. Since CRM is sold, in part, as a way to make sales ...

Peruse any recent survey of chief information officers and you could conclude that the letters "CRM" are the Holy Grail for corporations, promising to smooth customer relations and improve the bottom ...

The keys to a successful customer relationship management implementation are simple, yet those implementations can be difficult, as recent reports on the topic say that well in excess of half of all ...

AT&T Wireless Services Inc. says it’s still rebounding from a glitch caused by the rollout of a customer relationship management software system that prevented customers from activating their phone ...

How to install the Odoo ERP/CRM platform on Ubuntu Server 20.04 Your email has been sent Adding an ERP/CRM solution to your company workflow can make a huge difference in productivity. Jack Wallen ...

How to install the SuiteCRM Customer Resource Manager on Ubuntu Server Your email has been sent Image: Jirsak, Getty Images/iStockphoto Open source: Must-read coverage Debian vs Ubuntu: Which Linux ...

Buyers expect vendors to help them set realistic expectations and goals, and to follow up after a predetermined time frame to ensure that those objectives are met. To meet those demands, vendors have ...