The company named its chatbot "Copilot" and promises better productivity for sales, marketing, and customer success departments.

Customer relationship management (CRM) is a data-based approach that businesses use to improve customer retention, loyalty, and profitability. Most large enterprises adopted CRM years ago for a very ...

Meeting Insights now supports integration with leading CRM systems, allowing seamless transfer of meeting intelligence into CRM records. The first implementations connect Meeting Insights recaps with ...

When you look at the modern business environment, you will see how growth no longer depends only on marketing reach or ...

To succeed, CMOs must use CRM data to capitalize on emerging opportunities and encourage their teams to continuously refine campaigns to boost performance. To make it happen, they never rely on one ...

Strengths highlight Salesforce Inc's robust cloud-based solutions and expansive customer base. Weaknesses underscore the challenges in sales organization changes and dependency on Internet ...

Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more The single point agenda for fast-growth ...

Efficient customer billing isn’t just about keeping the books in order—it plays an essential role in customer satisfaction, retention, and overall business intelligence. When billing systems work ...

AudioCodes, a provider of unified communications voice, contact center, conversational AI applications, and services, has integrated its Meeting Insights solution with leading CRM systems, such as ...