There’s little question for most companies whether they will use cloud-based CRM solutions. Even before the pandemic made on-premises installations of CRM or other software much more challenging, ...

AgencyBloc, the #1 Recommended Insurance Industry Growth Platform, announced today that it has been named Cloud CRM Solution of the Year by The Cloud Awards. The recognition honors the company's AMS+ ...

Will Dynamics 365 replace Dynamics CRM Online and the cloud versions of Dynamics NAV, GP and AX? If so, when will these current cloud services go away?Microsoft is combining its current CRM and ERP ...

Nethaji Kapavarapu is Sr. Tech Architect at Kyra Solutions with expertise in cloud CRM, AI platforms and government digital transformation. Public sector organizations are under growing pressure to ...

Sacramento, Calif., began 311 more than a decade ago, and like other cities has decided to move on to next-generation technology. Less than a year ago, it upgraded its legacy CRM to a cloud-based ...

Is your organization best suited for cloud or on-premise CRM? Guest contributor Kate Webster lists some of the issues you need to consider before making a decision. Cloud based CRM systems seem to ...

Even though Salesforce.com dominates most headlines about customer relationship management (CRM) applications, cloud-centric options specifically targeted at small businesses are alive and well for ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Microsoft Dynamics CRM Online for the U.S. Government is ...

PLEASANTON, Calif. & BELMONT, Calif.--(BUSINESS WIRE)--Zoho and RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced the ...

Salesforce.com today launched Manufacturing Cloud, an industry-specific product that brings sales and operations teams together around a unified view of market and customer demands, and Consumer Goods ...

It is becoming increasingly difficult to function in the modern digital economy without some form of automated customer management. Not only has ecommerce turned even the smallest business into a ...

CRM is a tool that allows you to provide a better customer experience. It brings all information to one place, making it easier for you to personalise your messaging and offerings. In addition, CRM ...